Annoyingly petty or officious employee. Someone who'll follow a procedure or protocol with zero tolerance for mitigating factors. From common phrases such as "I can't just let you do that. It's more than my job's worth."
Примеры использования:
That call-centre guy Chris was a jobsworth. I couldn't remember my password, and he just wouldn't pull up my account no matter what else I could tell him.
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